TERMS & CONDITIONS

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DISPATCH

 

Free delivery for Switzerland on all orders. We also deliver orders worldwide at preferential rates depending on the country of destination and within short deadlines.
 

PAYMENT

 

We accept credit cards.

 

RETURN POLICY

 

If you wish to return the item, please contact us via email within one week of item arrival. We will tell you how to return it. The arrival date of the item will be based on the arrival date of the delivery company.

For exchanges and returns due to customer convenience, shipping costs will be the responsibility of the customer.

However, we do not accept returns in the following cases:

 

・ Discounted products

・ Products that have odors, stains or scratches on the product

・ If the condition at the time of return is significantly different from the condition at the time of delivery

・ If the product label is lost or damaged

・ Products that have been repaired, washed and cleaned by the customer

・ Products purchased outside this site

 

PRECAUTIONS of purchase in our online store:

 

Please note that the product image may vary slightly from the actual color due to personal computer viewing characteristics. Regarding the picture color, we will not treat it as our default. If you want to know more about colors, please contact us before purchasing.